Refund Policy

A Legal Disclaimer

This policy details the terms of refunds and returns. Please review before completing your purchase.

Due to the handmade nature of our products:

• Refunds and Returns: Not available once an order is processed.

• Damaged Items (Direct Delivery Only): Contact us within 24 hours with photos to address damages.

• Third-Party Shipping Damages: Responsibility lies with the courier, not Boston Gift Studio.

We emphasize:

• Non-refundable and non-returnable sales for custom and handmade products.

• Contact timelines for reporting delivery issues.

• Exclusion of liability for third-party couriers.